Can I look around the facilities?
We welcome any parent to come and view our facilities to determine if we are the right company for their and their dogs needs. Royvon has 3 facilities, these are based in; Surrey, Coventry and Merthyr Tydfil. Hopefully one of our sites are close enough to you. When you come and have a look around this is the ideal time to ask any questions that you may have.
What time can I look around?
We can take you on a tour of our facilities seven days a week. We have an open house policy so you can visit anytime between 11am and 3pm without prior arrangement. If your visit is training related then it is nice for us to know when you are planning on coming to visit so we can make sure there is a team member available to answer all of your questions while showing you around. If you want to speak with a trainer then you are better booking an assessment.
Can I bring my dog with me?
At this stage we recommend you don't bring dog along with you as the visit isn't usually positive for the dog as you will need to view the whole premises and your dog will be the focus of attention from our other guests. We have a different setup when the dogs arrive as a guest to avoid such challenges.
Complementary day care / stay.
If you are worried about your dog going into boarding for the first time we offer a 1 night complementary stay* or day care so that your dog has the opportunity to get to know the staff and the surroundings here at Royvon. Bringing your dog in for a one night stay benefits them as we can see how they cope in the setting and it helps for their next boarding experience if they are coming in for a longer stay, they will feel more relaxed when coming in.
*Our complementary stay is subject to availability.